Refurbish (v): to brighten or freshen up – Merriam-Webster’s Online dictionary. Essentially, when one refurbishes something, and for purpose of discussion, a computer, one is actually utilizing an old item which has undergone adjustments to give it the appearance that it is new. When one purchases a refurbished computer, one also purchases a headache waiting to take place. Why is buying a new computer better than purchasing a refurbished one? The list below shows the reasons why:
1) A new computer assures you that the parts are new and have not been subject to any misuse or usage. Upon purchase, the computer has a seal of warranty plus a warranty card saying that all its parts are new and in good working condition. A refurbished computer, however, lacks this guarantee and might even be an electric “Frankenstein”. Since a refurbished computer has logged minutes of use, wear and tear, or even damage may be hidden. When this happens, the pc is a lot more susceptible to bogging down, and even losing information. On the flip side, a new computer removes any doubt as to its parts and ensures that it has the capacity to operate as a new item should, without defects or hidden damage.
2) A new computer’s problems may easily be solved. At the point of purchase, a brand new computer includes a technical support system which refurbished computers don’t have. Once your computer experiences a glitch, help is simply one phone call away. And the problem is easily identifiable. Alternatively, a refurbished computer, with all of the various parts and cosmetic changes, apart from being more prone to breakdown, is more prone to hidden glitches (for instance viruses or system malfunctions) because of the previous use of the hardware. So each time a refurbished computer has a problem, there’s no 24 hour, seven days a week help desk to request assistance. In the end, you’ve got to identify the issue through trial and error, and this not merely increases cost but in addition inflates losses.
3) A brand new computer’s cost might be front loaded, but in the long run it could be less expensive. The argument that it might be more cost effective to purchase a refurbished computer than a new one is misleading. Firstly, though it can be more costly to buy a new unit, this cost is just a one time expense at the start. Costs for maintenance and repair are practically nil as it is a brand new item. And this equals to productivity for the purchaser. However, a refurbished computer might have low front end cost upon purchase, when the computer bogs down, the price of repair is magnified by the loss in productivity. Also, it’s much more expensiveto keep an on-call technician to diagnose a problem unlike a new one, the help desk can simply provide solutions.
So just why is a new computer a more cost effective investment? It is because of the warranties and the free of charge help desk. Though initially it’s costlier to purchase a new computer, the long term benefit far outweighs the price of getting a refurbished computer.