Being able to motivate staff and co-workers in any industry is critical to the success of the business especially in today?s economy. The Professional hair Industry in many ways depends on this attribute partially because it is such a competitive business.
It is important for the salon owner not only be innovative he must also be creative as well. This just doesn?t apply to the clientele but is most certainly applicable to the staff. After all, it?s the staff that represents your business.
Make a good effort into making every member of your staff feel as though they are an important part of the team. An individual will work much better if they feel they are needed and have an input. Always be aware that each and every one of your employees has good people skills. They are dealing with the public on a constant basis. No matter how much a client may like the service if the technician doesn?t have the right people skills then there is a good chance that client will not be back.
It doesn?t matter whether there are just two of you working the business or twenty. The team atmosphere must be present. That shows continuity amongst the employees and is evident to the clients. Encourage your staff to be innovating and don?t allow them to become complacent in their services. They will soon become bored and the work will show it. Offer incentives and training programs that your staff can attend. This is critical to your business in keeping current, and it builds a sense of trust in your staff. You want your business to grow and you must ensure that your staff grows as well. Be creative in assignments they can participate in, for example trade shows, or photo shoots or even at home weddings.
If possible, try to find a yearly event that both you and the staff can attend, even if it means closing the shop for a day or two. If you can combine a business with please type of outing then it creates a bond. This makes working relationships much better.
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Be able to spot potential problems brewing before they escalate. If you notice, some negative aspects amongst two of your employees for example make every effort to identify the cause then come up with a solution. Include these employees in reaching a compromise over whatever issues they may have.
Offer friendly incentives. Incentives are not meant to pit employees against each other, but are to stimulate good healthy competitive situations. Be fair and consistent with your incentive programs. Also, encourage employees to take part in charity events on behalf of your Salon. It?s a win win situation because the employees feel good about doing something for their community, and the recipients benefit from what you are offering.
If you expect your employees to give you 100%, then you must also be willing to give the same both towards your business and your employees. After all if you show no real interest in your Salon, then why should your employees. This is where the team aspect plays a priority.
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