It’s a fact – the spa is a billion-dollar industry and growing. And there’s no stopping it. Sometime in November this year, the International Spa Association (ISPA) published its 2010 Trend Watch report, identifying some interesting craze for spas in 2010:
Customer Service. Great customer service is always the best! You could hand the most costly spa treatment, but when the client isn’t happy with her spa experience, it’s equivalent to nothing. “In fact, 87 percent of ISPA member spas are using customer feedback mechanisms to ensure they’re exceeding consumers’ needs…” Spas must embrace better ways then to give the clients a more satisfying spa experience.
Spa Sampling Menus. This is a strategic means to allow spa clients get a form of “preview” of the various treatments that they’re considering.
Spa Partnerships. This lets spas to expand their reach by forging partnerships with local businesses that may also gain from them. Through this, spas are able to boost their business and grow the number of clients by taking the spa closer to the clients. Various strategies can be carried out like discounted prices with partner hotels or resorts. And who doesn’t like a bargain?
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Beauty Rest. Not yet very ordinary, but teasing option like this can surely increase the number of spa visits. This merely means having that extra time at the spa to catch some forty winks while enjoying a restful massage. Or quite more attractive is to just reserve a room in a spa heavy with calming aroma to get more sleep.
These are just few of the exciting trends that the spa industry is eyeing for 2010. Now, there are a bunch of greater things to be excited to for your 2010 spa excursion.
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