Customer Service Is Key To A Successful Sales Team
No matter what, no sales team is immune from the occasional disgruntled customer, no matter how hard you may try to please everyone every time, the truth is that you simply can’t. You should do everything that you can to make your unhappy customers see your company in a favorable light, and sales managers, in particular, have obligations to the customers to whom they or their sales staff have sold or promised products, goods, or services.