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What To Do Before You Call Tech Support About Your Computer

You may think that they lied to you when they said that computers are easy to use. A computer is a complex device. Anything can and does go wrong. The tech-support people know this, and they brace themselves for anything. They will receive callers that range anywhere from the stark beginner who has not taken the computer from the box all the way to a seasoned hacker whose PC has been totally disassembled and desoldered. You could make the task of a tech-support person a lot easier just by doing a little research prior to calling. And this means that they can help you much faster. Let us take a look at how.